Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

The Transfer Agency Department provides fund administration services to multiple Fund Management companies, delivering the full range of shareholder servicing functions including Dealing, Registration, Finance, and the Investor Services Centre.

The Senior Consultant is a key technical expert within the Transfer Agency Dealing Team, supporting fund administration for multiple management companies. Reporting to the Dealing Manager, this role provides leadership and operational oversight, ensuring robust controls, risk management, and delivery assurance across business-as-usual and change initiatives.

Key Responsibilities

• Serve as subject matter expert for Transfer Agency Dealing processes and platforms.
• Coordinate system/process testing, procedural updates, and training.
• Resolve complex operational issues and act as escalation point for high-risk matters.
• Maintain and enhance operational controls and compliance.
• Oversee processing quality, timeliness, and KPI delivery across multiple locations.
• Prepare management information and reporting for senior stakeholders.
• Participate in oversight calls, forums, and client meetings.
• Support team objectives, performance culture, and onboarding activities.
• Promote open communication and knowledge sharing within the team.

Skills & Qualifications

• Extensive Transfer Agency/Fund Administration experience, with strong technical knowledge of Dealing operations.
• Proven expertise as a senior subject matter expert, with effective decision-making and stakeholder influence.
• Thorough understanding of regulatory requirements and operational risk management.
• Experience supporting or leading teams in a senior, non-managerial role.
• Strong client-facing and interpersonal skills.
• Excellent planning, organisational, analytical, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and accuracy.
• Advanced PC skills, including Microsoft Word and Excel, and ability to learn new systems quickly.
• Excellent written and verbal communication skills.
• Independent worker with sound judgement and ability to resolve complex issues.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.