Description

Job Description

We're looking for a Senior UI/UX Designer who can own the complete design process-from identifying user problems through research to shipping solutions that work within real-world constraints. You'll shape how associations and non-profits interact with our platforms, solving complex enterprise problems for organizations doing meaningful work.

This role combines strategic thinking with hands-on execution. You'll influence product direction through research and advocacy while also creating the flows, prototypes, and specifications that bring ideas to life. You'll have genuine autonomy to identify problems, propose solutions, and work with Product and Engineering to see them through to delivery.

The work is challenging in the right ways: solving complex problems for sophisticated users, finding elegant solutions that work within real technical environments, and the satisfaction of designing tools that help mission-driven organizations operate more effectively.

Research & Discovery

• Plan and conduct user research (interviews, usability studies, analytics analysis) to understand how association professionals work and where they struggle

• Synthesize findings into insights that shape product priorities and feature decisions

• Build a deep understanding of enterprise workflows, data structures, and the specific needs of non-profit users

Design & Problem Solving

• Create user flows, wireframes, high-fidelity designs, and interactive prototypes that solve real problems

• Contribute to our design system, maintaining consistency across the product while improving components and patterns

• Structure Figma files properly using clear libraries, logical naming, and with efficient handoff to developers

Collaboration & Influence

• Partner with Product Managers and Engineers to balance user needs, technical feasibility, and business goals

• Run design reviews and workshops that build alignment across distributed teams

• Support developers during implementation with clear specs, responsive feedback, and design QA

• Champion accessibility (WCAG 2.2 AA) and usability standards across the product

• Present design rationale confidently to both technical and non-technical stakeholders

Ownership & Leadership

• Drive projects independently, managing your workload across multiple product areas

• Proactively identify opportunities for improvement rather than waiting for assignments

• Keep momentum across timelines and teams, following through from concept to delivery

• Help elevate UX maturity across the organization through documentation, process improvements, and knowledge sharing

What You Bring

Required

• 5-8 years designing enterprise SaaS products

• Portfolio demonstrating end-to-end process: research insights, design iterations, shipped solutions, and measurable impact

• Strong proficiency in Figma, including components, variants, auto-layout, and developer handoff workflows

• Experience planning and conducting user research-interviews, usability testing, synthesis

• Solid understanding of accessibility standards (WCAG 2.2 AA) and how to design for compliance

• Ability to work independently in remote/distributed teams across time zones, managing your own priorities and deadlines

• Excellent communication skills in English (written and verbal)-you can explain complex ideas clearly and justify design decisions with research or reasoning

Preferred

• Experience with using and contributing to design systems

• Background designing for non-profits, associations, membership organizations, or mission-driven products

• Work in agile/scrum environments with continuous deployment

• Familiarity with design validation testing, A/B testing, or analytics platforms (Pendo, Heap, Mixpanel, Amplitude)

• Experience designing responsive enterprise applications

• Email design and template systems

• Exposure to AI-assisted design workflows

##LI-SD1 #momentivesoftware

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.

Why Work Here?

At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here.

Planned Paid Time Off - Earned Leave and Casual Leave in Each Calendar Year

Company Holidays as Per Policy

Employer-Paid Parental Leave
Purpose-Driven Culture
Work-Life Balance
Passionate About Community Involvement
Group Mediclaim Policy

Group Accident Policy

Group Term Life Policy
Gratuity as Per Payment of Gratuity Act

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in India (without sponsorship), and to complete the required employment eligibility verification form upon hire.